_{Reception of people’s statement and their consideration.}

_{Schedule of citizens reception}

_{On personal matters}

_{Weekly on Wednesdays,}

_{Thursdays and FridaysFrom 8.00 - 18.00}

Principal of No. 24 Eszhanova Mereke Serikovna

 Environment 10/00-12.00, 16/00-18/00

   The deputy director on

    Musina Almira Kalkamankyzy 

Thursday 10.00-12.00

The deputy director on Baskina Kulze Alimbekovnaeducational work.

  Friday 8:00-13:00

Responsible for reception the statement of citizens and their consideration:

Bolat Umit

Phone:

9-06-05

The head of school carries out a personal reception of citizens and representatives of legal entities according to the reception schedule.

Reception is carried out in a work place in established and days and hours brought to the attention physical and legal entities.

During personal reception in a log-book registration of a reception of citizens is conducted.

If the address can't be authorized the official during reception, it is stated in writing and with it work as with the written address is conducted.

1. The address has to be addressed to the subject or the official which competence includes permission of the questions raised in the address.

2. In the address of the individual his surname, a name, and also at will a middle name, the postal address, the legal entity - his name, the postal address, reference number and date are specified. The address has to be signed by the applicant or is certified by a digital signature.

At submission of the complaint the name of the subject or a position, surnames and initials of officials are specified, whose actions are appealed, motives of the address and the requirement.

3. To the applicant who has directly addressed in writing to the subject, the coupon with the indication of date and time, a surname and initials of the person which has accepted the address is issued.

4. The addresses submitted in an order, established by the Law, are subject to obligatory reception, registration, the account and consideration.



Refusal in reception of the address is forbidden.



5. The address, arrived to the subject or the official which competence doesn't include permission of the questions raised in the address, in time no later than three working days goes to appropriate subjects with the message on it to the applicant.

6. The address of the physical and (or) legal entity which consideration doesn't require obtaining information from other subjects, officials or check with departure into place, is considered within fifteen calendar days.

7. The address of the physical and (or) legal entity which consideration requires obtaining information from other subjects, officials or check with departure into place, is considered and on it the decision within thirty calendar days from the date of receipt to the subject, the official is made.

8. Answers to addresses have to be according to the contents reasonable and motivated in a state language or language of the address with reference to the legislation of the Republic of Kazakhstan, to contain the concrete facts disproving or confirming arguments of the applicant, with an explanation of their right to the appeal of the made decision.

9. Office-work according to addresses of individuals and office-work according to addresses of legal entities are conducted separately from other types of office-work in an order established by the legislation of the Republic of Kazakhstan.