The plan - "100 steps"

The plan - 100 steps on implementation of five institutional reforms of President Nursultan Nazarbayev

"100 steps" - a response to global domestic challenges and at the same time the national PLAN on joining the top 30 developed countries in the new historical conditions.

"100 steps" will give our country a MARGIN of safety that will allow you to PASS a DIFFICULT PERIOD of TESTING

NOT to STRAY FROM the path of implementation of the Strategy-2050, and to STRENGTHEN KAZAKHSTAN's STATEHOOD.

The plan lays a fundamental transformation in society and the state, whose main goal - "TREATMENT of SYSTEMIC DISEASES",














Entering the service should begin FROM the grass roots.

2. The selection of candidates for lower positions and further career advancement

should be based on COMPETENCE APPROACH.

3. The CENTRALIZATION of SELECTION PROCEDURES for the first time entering the civil service through STRENGTHENING the ROLE of the AGENCY FOR civil SERVICE AFFAIRS AND COMBATING CORRUPTION of the Republic of KAZAKHSTAN. The introduction of the three-step selection system.

4. A MANDATORY PROBATION PERIOD for new entrants to the public service ACCORDING to the FORMULA 3 + 3 (boundary control compliance three months and six months respectively).

5. The pay INCREASE of civil servants depending on the results of operations.


For civil servants - implementation of annual individual plans;

for government agencies - implementation of strategic plans for Ministers and governors -

special indicators of quality of public services, quality of life,

attracting investment; for members of the Government -

integrated macroeconomic indicators.


The basic SALARY of civil servants.


to civil servants for a period of performance of official


9. LEGISLATIVE CONSOLIDATION of the REGULAR SYSTEM of civil SERVANTS TRAINING and professional development not less than once in three years.

10. THE TRANSITION TO A COMPETITIVE SELECTION PROCESS FOR PROMOTION WITHIN THE CIVIL SERVICE. Strengthening the principle of meritocracy at the expense of promotion on higher positions of corps "B" is only by competition from among civil servants occupying lower-level positions.

11. A permit to work in the civil service FOR FOREIGN MANAGERS, SPECIALISTS FROM the PRIVATE SECTOR AND CITIZENS of the Republic of KAZAKHSTAN EMPLOYEES of INTERNATIONAL ORGANIZATIONS. Their appointment can be for special requirements and a separate list of positions. This will make the civil service open and competitive.

12. THE INTRODUCTION OF NEW ETHICAL RULES. The development of a new code of Ethics of the civil service. The establishment of a Commissioner for ethics.

13. Strengthening the FIGHT against CORRUPTION, including the development of new legislation.

The creation of the Agency for civil service Affairs and anti-corruption anti-corruption special unit for the system of the prevention and corruption prevention.

14. The adoption of a NEW LAW ON civil SERVICE applicable to employees of all state agencies, including law enforcement.

15. COMPREHENSIVE performance reviews of EXISTING civil SERVANTS following the adoption of the new law on civil service, the strengthening of qualification requirements and implementation of the new pay system.


Ensuring the RULE of LAW

16. OPTIMIZATION OF THE JUDICIAL SYSTEM TO FACILITATE ACCESS OF CITIZENS TO JUSTICE. The transition FROM the FIVE-JUSTICE SYSTEM (first, appeal, cassation, supervising and re-Supervisory) TO three levels (first, appeal, cassation).

17. STRICTER QUALIFICATION REQUIREMENTS AND mechanisms for the SELECTION of CANDIDATES for judicial office. Mandatory - 5 years of experience in litigation. The introduction of a system of situational tests to assess skills and abilities. The candidates for judges will pass a one-YEAR INTERNSHIP IN the COURTS with the grant payment. After completion of this internship programme, the judges will have a one-YEAR trial PERIOD.

18. The separation of the Institute of JUSTICE of Academy of PUBLIC ADMINISTRATION IN ORDER to strengthen links between learning and practice. This Institute will function under the Supreme court, and to improve the skills of existing judges on a regular basis.

19. STRENGTHENING THE ACCOUNTABILITY OF JUDGES. The development of a NEW code of ETHICS for JUDGES, on the basis of which citizens can challenge the actions of judges in a specially created JUDICIAL JURY under the Supreme court of the country.

20. IMPLEMENTATION of cameras during ALL trials mandatory. The judge should have opportunities to pause the recording, or editing audio and video materials.

21. The expansion of the scope of the jury. The legislative definition of the category of criminal cases where a JURY TRIAL SHOULD BE MANDATORY.

22. The BALANCE BETWEEN the prosecution AND the DEFENSE IN COURTS due to the phased transfer to the investigative judge the authority to AUTHORIZE ALL INVESTIGATIVE ACTIONS LIMITING the CONSTITUTIONAL RIGHTS of MAN AND CITIZEN.

23. The creation of separate PROCEEDINGS IN INVESTMENT DISPUTES. Organization in the Supreme court INVESTMENT BOARD for consideration of disputes with participation of large investors.

24. Create in Astana the INTERNATIONAL ARBITRAL centre of the AIFC in the example of Dubai.

25. The establishment of the International Board of the Supreme court of Kazakhstan to implement BEST INTERNATIONAL STANDARDS WITH the PARTICIPATION of REPUTABLE FOREIGN JUDGES AND LAWYERS. The Council will advise the Supreme court regarding improvement of the Kazakh justice.

26. Reducing the role of the PROSECUTOR in the trial of civil disputes to simplify judicial procedures and to expedite the judicial process. The relevant amendments to the Civil procedure code.

27. Further development of the Institute of private bailiffs. A GRADUAL REDUCTION OF THE PUBLIC SERVICE OF BAILIFFS.

28. Improving the SYSTEM of SELECTION of police officers ON the BASIS of COMPETENT APPROACH. The introduction of a special system of testing potential staff and current police officers to assess personal qualities and professional skills.

29. THE INCLUSION OF LAW ENFORCEMENT OFFICERS IN THE PUBLIC SERVICE. The introduction of uniform rules of service, taking into account institutional peculiarities of each law enforcement service.

30. The establishment of LOCAL POLICING, accountable to the local Executive bodies and local community. The competence of local police protection of public order, combating household crime, highway patrol, zero tolerance for minor offences. Employees of the traffic patrol police will be provided with video recorders that will record everything a police officer does during a patrol shift.

31. The transparency of the police by creating PUBLIC COUNCILS FOR CONSIDERATION of CITIZENS ' COMPLAINTS on police conduct that violates ethical standards. STATUS AND POWERS OF PUBLIC COUNCILS WILL BE ENSHRINED IN LAW.

32. The creation of the Internet portal "MAP of CRIMINAL OFFENSES" on the basis of national information system "Map of criminal offenses". The map will be marked all criminal offenses committed in the country no later than one week after committing. This will ALLOW the PUBLIC to MONITOR the EFFICIENCY of INTERNAL AFFAIRS BODIES.

33. Establishing an effective system of social rehabilitation of people released from places of imprisonment and taking into account the probation service. Development of a COMPREHENSIVE STRATEGY for SOCIAL REHABILITATION and SPECIAL SOCIAL SERVICES for such individuals.

34. Modernization of prison infrastructure within the framework of PUBLIC-PRIVATE PARTNERSHIPS. Studying international experience and developing proposals for the involvement of the private sector in the construction, maintenance and management of penal institutions.


35. The INTRODUCTION of MARKET CIRCULATION of AGRICULTURAL LAND with a view to their effective use. The amendments to the LAND CODE AND OTHER LEGISLATIVE ACTS.

36. Simplifying the procedure of changing the PURPOSE of LAND. Regular monitoring of field use. The transfer of all unused land to the STATE FUND FOR FURTHER PRIVATIZATION.

37. Optimization of tax and customs policies and procedures. The reduction of customs duties of the common customs tariff model "0-5-12" in the framework of homogeneous product groups for 6 of the FEACN.

38. The introduction of the principle of "single window" for customs procedures for exporters and importers. The development of the electronic Declaration system (an automated system of customs clearance of goods). Reducing the number of documents for export and import and their processing time.

39. INTEGRATION OF CUSTOMS AND TAX SYSTEMS. The importer will be tracked for tax purposes from the date of importation of goods into the territory of Kazakhstan before implementation.

40. THE INTRODUCTION OF THE REGIME OF CUSTOMS CLEARANCE AFTER THE EVENT. Providing certain categories of traders to release goods before filing of goods Declaration.

41. SIMPLIFICATION OF THE PROCEDURE OF LEGALIZATION OF PROPERTY AND MONEY. The amendments and additions to the existing legislation.

42. The INTRODUCTION of UNIVERSAL TAX DECLARATION of INCOME AND EXPENSES from January 1, 2017 for public servants, with subsequent gradual transition to all citizens.

43. THE CREATION OF A NETWORK OF CENTERS FOR RECEIVING AND PROCESSING TAX RETURNS. Centres will receive access to the unified archive of electronic documents of taxpayers. Implementation of the RISK MANAGEMENT system. Declarants will be ranked according to risk categories for decision-making on tax regulations. After the first delivery, the individual will not be subject to re-verification within three years.

44. IMPROVING MECHANISMS FOR COLLECTION OF INDIRECT TAXES. A detailed consideration of the question of the introduction of sales tax instead of value added tax.

45. OPTIMIZATION of EXISTING TAX REGIMES with a mandatory tax accounting of income and expenses.

46. Optimization of the process of obtaining permits. The introduction of the three-stage PRINCIPLE of OBTAINING CONSTRUCTION PERMIT ("30-20-10"). The first step, the issuance of architectural planning assignment, which will take up to 30 days from the date of application. Second - approval of preliminary design (design project) - up to 20 days, the third is the resolution - up to 10 days.

47. The GRADUAL abandonment of the STATE MONOPOLY on the examination of pre-project and project-estimate documentation. Transfer of expertise in a competitive environment.

48. INTRODUCING AN EFFECTIVE METHOD OF DETERMINING THE ESTIMATED COST OF CONSTRUCTION. The introduction of a new method of pricing in construction will determine the estimated cost of construction in current prices with the real market cost of the materials, products, equipment and wages, as well as provide an operational update estimate-normative base of new materials, equipment and technologies.

49. The INTRODUCTION of EUROCODES to REPLACE an OUTDATED CONSTRUCTION NORMS AND RULES (SNIP), used since the Soviet period. The adoption of the new standards will apply innovative technologies and materials to increase the competitiveness of Kazakhstani specialists in the market of construction services and will also create the opportunity to enter Kazakhstan companies on foreign markets of services in the field of construction.

50. THE REORGANIZATION OF THE ELECTRICITY SECTOR. IMPLEMENTING THE MODEL OF "SINGLE BUYER". This will smooth out the differences in electricity rates between regions.

51. THE CONSOLIDATION OF REGIONAL ELECTRIC GRID COMPANIES (REC). This will improve reliability, reduce the cost of electricity transmission in the regions and to reduce the cost of electricity for consumers.

52. THE INTRODUCTION OF NEW ELECTRICITY TARIFFS TO STIMULATE INVESTMENTS IN THE SECTOR. The change in the tariff structure. The tariff will cover two components: a fixed part to Finance capital expenditures and payment for used electricity to cover the variable costs of electricity production. This will change the situation, when the rates were approved in a "costly" method.

53. THE CHANGE IN THE CONCEPT OF ANTIMONOPOLY SERVICE AND ITS ALIGNMENT WITH OECD STANDARDS. The Committee must focus on the promotion of free competition.

54. STRENGTHENING THE INSTITUTION OF BUSINESS OMBUDSMAN TO PROTECT THE INTERESTS OF ENTREPRENEURS. The new Institute will include representatives of business and the National chamber of entrepreneurs.

55. ATTRACTING AT LEAST TEN TNCS IN THE PROCESSING SECTOR TO PRODUCE EXPORT GOODS AND EXIT OF KAZAKHSTAN TO THE WORLD MARKETS. Informing the international business of new opportunities in new international economic forums.

56. Creation in the priority sectors of the economy JOINT ventures with the "anchor investors" - international strategic partners (for example, "air Astana", "TCO", a factory for building locomotives for KTZ). In the future the state share in joint ventures will be transferred to the IPO. The creation of FAVOURABLE MIGRATION REGIME FOR EXAMPLE USA, CANADA, AUSTRALIA to attract highly qualified specialists from abroad.

57. Attracting strategic (anchor) investors, who HAVE SUCCESSFUL EXPERIENCE of CREATION of TOURIST CLUSTERS.

58. Attracting strategic (anchor) investors to create a SINGLE OPERATOR FOR the MAINTENANCE AND DEVELOPMENT of ROAD TRANSPORT INFRASTRUCTURE.

59. ATTRACTING STRATEGIC INVESTORS IN ENERGY EFFICIENCY THROUGH AN INTERNATIONALLY RECOGNIZED MECHANISM OF ENERGY SERVICE CONTRACTS. Their main task is to stimulate the development of private energy service companies to provide complex services in the field of energy saving with reimbursement of their own expenses and financial gain of the actually achieved energy savings.

60. ATTRACTING STRATEGIC INVESTORS FOR THE DEVELOPMENT OF PRODUCTION OF MILK AND DAIRY PRODUCTS. The main task will be to export up to half of the products to CIS markets within three years. The work will be based on the example of new Zealand's Fronterra and Danish Arla, with the development of cooperative production in the countryside.

61. ATTRACTING STRATEGIC INVESTORS FOR THE DEVELOPMENT OF PRODUCTION AND PROCESSING OF MEAT. Main task: development of raw materials and export processed products.

62. Implementation of the INITIATIVE "NATIONAL CHAMPIONS" with a focus on supporting leaders of medium-sized businesses in non-oil sectors of the economy. Defining the business leaders will enable the creation of competence centres for transfer of know-how.

63. THE DEVELOPMENT OF TWO INNOVATIVE CLUSTERS AS THE BASIS FOR THE FORMATION OF A KNOWLEDGE-BASED ECONOMY. In "ASTANA BUSINESS CAMPUS" NAZARBAYEV UNIVERSITY WILL be PLACED SCIENTIFIC CENTERS AND LABORATORIES for conducting joint research projects and developmental works and their further commercialization. For the implementation of specific production projects, the innovation technology Park will attract local and foreign high-tech companies.

64. The development of the Law "On commercialization of results scientific and (or) scientific and technical activities", contains the MECHANISMS of FINANCING of WORKS ON INTRODUCTION of INNOVATIONS IN PRODUCTION. Reorientation of the structure of scientific grants and programs to the needs of the state program of industrial-innovative development.

65. THE INTEGRATION OF KAZAKHSTAN INTO THE INTERNATIONAL TRANSPORT AND COMMUNICATION FLOWS. The launch of the project on creation of a MULTIMODAL TRANSPORT CORRIDOR "TRANSCONTINENTAL EURASIAN CORRIDOR", which will allow for the unimpeded transit of goods from Asia to Europe. The transport corridor will be held: the first direction through the territory of Kazakhstan, the Russian Federation and Europe. The second direction - through the territory of Kazakhstan, from Khorgos and to the port of Aktau, further down the Caspian sea to Azerbaijan and then through Georgia. Involvement in the project in the future Asian infrastructure investment Bank, created in late 2014.

66. Creating an international aviation hub. Near Almaty with the participation of a strategic investor will construct a NEW INTERNATIONAL AIRPORT CORRESPONDING with WORLD STANDARDS.

67. THE DEVELOPMENT OF THE AIRLINE "AIR ASTANA" NATIONAL COMPANY "KAZAKHSTAN TEMIR ZHOLY" AS MAJOR INTERNATIONAL OPERATORS. "Air Astana" will focus on international routes and open new routes to major financial centers of the world (new York, Tokyo, Singapore). The development of "air Astana" will be harmonized with the plans of "Kazakhstan Temir Zholy" in the development of alternative routes that will reduce the cost of delivery more than twice.

68. Improving the efficiency of STATE REGULATION of AIR transportation to increase the attractiveness of Aviatrans through Kazakhstan. The Committee of civil aviation will focus on the model of British state civil aviation Agency and security Agency aviation EU.

69. The transformation of Astana into the BUSINESS, CULTURAL AND SCIENTIFIC CENTER of EURASIA, attracting researchers, students, entrepreneurs, tourists from all over the region. At the same time in the creation of modern international transport and logistics system, including a new airport terminal.

70. The CREATION of INTERNATIONAL FINANCIAL CENTER in ASTANA (AIFC) on the basis of the infrastructure of ASTANA EXPO 2017 and giving it a SPECIAL STATUS. Consolidation of a special legal status as a financial center in the Constitution. The establishment of the center as the FINANCIAL HUB for CIS countries and the entire region of West and Central Asia. The ESTABLISHMENT of an INDEPENDENT JUDICIAL SYSTEM WITH its OWN JURISDICTION, which will operate on the principles of English law. The judiciary is formed of the number of foreign experts. IN THE FUTURE FINANCIAL HUB OF KAZAKHSTAN SHOULD ENTER THE TOP 20 FINANCIAL CENTERS OF THE WORLD.

71. The development Strategy of the financial centre specializing in SERVICES to the CAPITAL MARKETS AND ISLAMIC FINANCE. The development of new types of financial services, including private banking and asset management. Introduction to the center for liberal tax regime. It is possible to create an offshore financial market. Introduction following the example of Dubai's principle investment residence.

72. The introduction of English as the official on-site financial center. Self-legislation must be DEVELOPED AND APPLIED IN the ENGLISH LANGUAGE.

73. The provision of international transport accessibility of the financial center. The creation of a network of REGULAR AND convenient AIR services between the financial center and LEADING FINANCIAL CENTRES.

74. Increasing transparency and predictability in the sphere of subsoil use through the INTRODUCTION of INTERNATIONAL REPORTING STANDARDS ON MINERAL RESERVES CRIRSCO.

75. Introduction for all minerals SIMPLIFIED Contracting METHOD USING the BEST international PRACTICES.

76. Improving the quality of human capital based on the standards of OECD countries. A PHASED IMPLEMENTATION of 12-YEAR EDUCATION, the upgrading of the scholastic standards for the development of functional literacy. The introduction of per capita financing in high school, create incentives for successful schools.

77. Training of qualified personnel IN TEN COLLEGES AND TEN UNIVERSITIES on six key sectors of the economy with subsequent dissemination of experience in other educational institutions of the country.

78. Phased expansion of ACADEMIC AND MANAGERIAL AUTONOMY of UNIVERSITIES based on the experience of the Nazarbayev University. Transformation of private universities in the non-profit organization in accordance with international practice.

79. A gradual transition to English language learning in the education system - in high schools and universities. THE MAIN GOAL - IMPROVING THE COMPETITIVENESS OF TRAINING AND GROWTH OF EXPORT POTENTIAL OF THE EDUCATION SECTOR.

80. THE INTRODUCTION OF MANDATORY SOCIAL HEALTH INSURANCE. Strengthening financial sustainability of the health system based on the principle of joint and several LIABILITY of the state, employers and citizens. Priority financing of the primary health care (PHC). Primary care will be Central to the national health service for prevention and early disease.

81. THE DEVELOPMENT OF PRIVATE MEDICINE, INTRODUCTION OF CORPORATE MANAGEMENT IN HOSPITALS. In order to improve the availability and quality of services through competition-based funding primary health care and social assistance in social health insurance to ensure the transition of medical institutions on the principles of corporate governance. To encourage the privatization of public health organizations, to strengthen the provision of guaranteed volume of free medical assistance through nongovernmental organizations.

82. THE ESTABLISHMENT OF A JOINT COMMISSION FOR QUALITY OF MEDICAL SERVICES AT MINISTRY OF HEALTH AND SOCIAL DEVELOPMENT. The main goal is the introduction of advanced standards of medical care (treatment protocols, training, drug supply, quality control and availability).

83. Liberalization of labour relations. The development of a new LABOUR CODE.

84. OPTIMIZATION OF SOCIAL ASSISTANCE THROUGH THE STRENGTHENING OF ITS TARGETED NATURE. Social assistance will be provided only to those who really need it. State targeted social assistance able-bodied citizens with low incomes will be provided only under condition of their active participation in programs to promote employment and social adaptation.




85. The development of the project of the Patriotic act "MANGILIK El".

86. Development and implementation of a large-SCALE PROJECT of the ASSEMBLY of PEOPLE of KAZAKHSTAN "a BIG COUNTRY - BIG FAMILY" that will strengthen the Kazakh identity and create conditions for the formation of an integrated civil community. All this work will be linked to the implementation of the concept of Kazakhstan tourism industry development until 2020 (taking into account the development of domestic tourism) and establishment of a regional cultural tourism clusters: "Astana - heart of Eurasia", "Almaty - free cultural zone of Kazakhstan", "the Unity of nature and nomadic culture", "the Pearl of Altai", "the revival of the Great silk road", "the Caspian gates".

87. Development and implementation of a national project to strengthen civic identity "MENIN ELIM", which provides for the implementation of a series of technological projects. One of them is a large-SCALE INTERNET-PROJECT "ENCYCLOPEDIA of KAZAKHSTAN" WITH the MAIN OBJECTIVE to HELP EVERY CITIZEN AND TOURIST to LEARN MORE ABOUT the COUNTRY. The portal will include 3D video tours of Kazakhstan, information about the history and culture of the country, interesting events and the lives of ordinary Kazakhs. The portal will be a kind of "calling card" of the country, the national guide, a national wall of fame citizens and a platform for virtual communication.

88. Development and implementation of the national project for the promotion of the idea of Universal Labor Society, which is aimed at promoting the idea of UNIVERSAL LABOR SOCIETY with a view to the implementation of the program of infrastructure development "NURLY ZHOL" and second five-year industrialization plan, as well as personal stories of the successes of Kazakhstan (heroes of our time), achieved thanks to the state policy of good results in employment, entrepreneurial, scientific, educational and other professional activities during the years of independence, the prestige and popularity in the society of workers and vocational and technical specialties that meet the needs of the state policy of industrialization and implementation of the Strategy "Kazakhstan-2050".

89. Development and implementation of the national project "NURLY BOLASHAK". The INTRODUCTION of VALUES MANGILIK El in current curriculum of school education.

90. INFORMATION SUPPORT AND PROMOTION of the 5 institutional reforms and the ideas of the Kazakh identity in the media, the Internet, mass-media of the new generation, as well as in social networks.




91. The TRANSITION of STATE ADMINISTRATION TO the state ADMINISTRATION FOR CONCRETE RESULTS in the framework of a standardized and minimal procedures for monitoring, evaluation and control. The system of disciplinary control shall be based solely on the control of achievement of target indicators. ALL PROCEDURAL TASKS AND INTERMEDIATE CONTROL SHOULD BE ABOLISHED. Public authorities will be given the autonomy to achieve the set targets.

92. THE FORMATION OF COMPACT SYSTEMS OF STATE PLANNING. THE REDUCTION IN THE NUMBER OF STATE PROGRAMS. The ABOLITION of SECTORAL PROGRAMS with the integration of individual sectoral programs into national programmes and into STRATEGIC PLANS of state bodies. The REFORMATTING of STRATEGIC PLANS and programs of development of territories in part, the key target indicators.

93. The introduction of a NEW SYSTEM of AUDIT AND evaluation of the STATE APPARATUS. Evaluation of state programs will be conducted every three years. Evaluation of performance of public bodies will be carried out annually on the strategic plans. The adoption of the Law "On state audit and financial control". The counting Committee will work on the model first-world audit companies and will go from the current operational control.

94. Implementation of "Open government". The development of the LAW ON ACCESS TO INFORMATION, which would make any information held by public authorities, except for classified as a state secret and other information protected by law.

95. The introduction of the PRACTICE of ANNUAL PUBLIC PERFORMANCES of heads of state bodies to the population on KEY INDICATORS of STRATEGIC PLANS AND DEVELOPMENT PROGRAMS and placement of their reports on official websites. Introduction the annual reports on the performance of heads of national universities to students, employers, members of the public and the media.

96. Providing ONLINE access to STATISTICAL DATABASES CENTRAL GOVERNMENT BODIES. All budget and consolidated financial reporting, results of external financial audit, the evaluation of the effectiveness of public policies, results of public evaluation of quality of public services, the report on execution of Republican and local budgets WILL be PUBLISHED.

97. EXPANDING OPPORTUNITIES for CITIZENS to PARTICIPATE IN the DECISION-MAKING PROCESS through the development of self-regulation and local government. The TRANSFER of non-core GOVERNMENT FUNCTIONS TO COMPETITIVE ENVIRONMENT and self-regulatory organizations. The government will become compact by reducing the uncharacteristic and excessive state functions.

98. At the level of the rural district, village, villages, town, cities of regional significance WILL be IMPLEMENTED an INDEPENDENT BUDGET of LOCAL GOVERNMENT. In regional centers and cities of national importance will work the mechanisms of participation of citizens in discussion of the relevant draft budgets.

99. Strengthening the ROLE of PUBLIC COUNCILS UNDER the STATE BODIES AND AKIMATS in part discuss the implementation of strategic plans and development programs; budgets, reports, achievements of target indicators of projects of normative legal acts affecting the rights and freedoms of citizens; the draft policy document. Fixing the status and POWERS of PUBLIC COUNCILS, the law will increase the transparency of government decision-making.

100. The creation of the state CORPORATION "GOVERNMENT FOR CITIZENS", WHICH will BECOME the SINGLE PROVIDER of PUBLIC SERVICES on the model of Canada Service Canada and Centrelink in Australia. State Corporation integrates all the service centers into a single system. Kazakhstan citizens will receive ALL GOVERNMENT SERVICES IN ONE PLACE. International certification services on compliance of QUALITY MANAGEMENT SERIES ISO 9000.



• Quickly ESTABLISHED a NATIONAL COMMISSION on modernization under the President of the country, which includes FIVE WORKING GROUPS, consisting of domestic and foreign experts.

• The national Commission needs to implement CONSISTENT MANAGEMENT of the PHASED IMPLEMENTATION of FIVE INSTITUTIONAL REFORMS. It will provide effective interaction of state bodies, business sector and civil society.

• The national Commission must TAKE CONCEPTUAL DECISIONS AND to DETERMINE SPECIFIC ACTION PLANS. Its proposals will be approved by the President. Pursuant to the approved decisions will be promptly made to the LAWS of PARLIAMENT AND GOVERNMENT REGULATIONS.

• The effectiveness of the implementation of key initiatives by Ministers and akims will be strictly MONITORED by the NATIONAL COMMISSION.

• When the national Commission is required to establish an INTERNATIONAL ADVISORY BOARD of eminent international EXPERTS. This Council will provide advice and carry out INDEPENDENT MONITORING of results of implementation of reforms.

• Work on the National Commission the office of the PRIME MINISTER of the Republic of KAZAKHSTAN.